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Forum Discussion
Can't edit Microsoft files using the mobile app. I'm getting an error, that there was a bug.
Dropbox keeps crashing every time I try and edit a file - it won't open it and after a couple of attempts it says the app has closed because it has a bug
This issue has been fixed on the latest stable release on the Android app 336.2.2.
Using the app on my tablet Samsung. Won't work for any of my files - excel or word. Can however access and edit fine on the laptop.
Walter
Dropbox Staff
Dropbox StaffHey Bob131313, sorry to hear you're having issues with this.
Can you please let us know if you're getting a specific error when you try to edit your files on your tablet and also clarify the versions of the app(s) you're using and your device's OS version as well?
Any additional information or screenshots would be more than welcome!
Wen i try t to open a file to for example excell, he says there is a bug in the app of dropbox.
Thans he goes bag to the dropbox file and not to excell!?
Help me please.
- Emmet
Community Manager
Hello everyone,
Thank you for bringing this to our attention. Our mobile team has been made aware of this, and are looking into this issue. In the meantime, we recommend using the Dropbox Desktop app or Dropbox web, if possible. We will come back with an update as soon as we know more.
Regards,
Dropbox Community Team
TrevorSDropbox Engineer
This issue has been fixed on the latest stable release on the Android app 336.2.2.
