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Forum Discussion
ten_photos
5 months agoExplorer | Level 4
Cannot permantely delete a file I uploaded to personal dropbox
I routinely use Dropbox to temporarily share files and to swiftely delete *and* and then "permantely delete" the file using the Dropbox web interface.
Despite doing this for years, and perhaps as recently as 3 months ago, I now find that I am unable to do this. I activate "Show deleted files", select the deleted file, and click on the 3 dots [...] and am only shown 3 options: File Info, Restore, File Activity.
This is a private Dropbox account, not linked to work or an organisation.
What do I need to do to permantely delete a file?
Hello ten_photos,
Sorry for the inconvenience. I have created a ticket for our team to investigate. In the meantime you can permanently delete files in the deleted files page: https://www.dropbox.com/deleted_files
Please let me know if that works!
- armandosrzDropbox Staff
Hello ten_photos,
Sorry for the inconvenience. I have created a ticket for our team to investigate. In the meantime you can permanently delete files in the deleted files page: https://www.dropbox.com/deleted_files
Please let me know if that works!
- ten_photosExplorer | Level 4
OK! Yes that works. Still odd that you can't do from the usual view with "Show Deleted Files", but I was able to permantly delete the file in question.
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