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Forum Discussion
Claire W.3
10 months agoHelpful | Level 6
Cannot move shared folder if I am not the owner
I am trying to reorganize my dropbox because I literally have thousands of folders, and I need them to be more logically nested. This is no problem with shared folders that I own, but I can't move a...
Hannah
10 months agoDropbox Staff
Hey Claire W.3, thanks for reaching out to us.
If I understand correctly, you're getting this error when trying to move the folders using your local Dropbox folder; have you tried this from dropbox.com?
If you have, can you try from a different browser as well and let us know what you see?
Thanks.
- Claire W.39 months agoHelpful | Level 6
Thanks, Hannah, for the reply. I get the same error both online and on my desktop, for all folders owned by someone else.
- Hannah9 months agoDropbox Staff
Thanks, Claire.
I was able to investigate a bit, and it seems that this behavior is expected for shared folders that are not owned by the person trying to move them.
However, I have passed your comments along to our team and if you need anything else, please let us know.
- Claire W.39 months agoHelpful | Level 6
I appreciate your reply Hannah, but I know that this is not correct. There are many comments on the dropbox forums from users who describe organizing their files by moving folders shared with them into other folders. Further, my whole team is able to take folders that I share with them and put them into another folder (in fact, this is the lynchpin of our whole sharing system, since I access to individual folders varies by person--I send everyone a screenshot of what their folder structure should look like and then they create a parent folder to hold all the folders I share with them with the name of the overall project, to ensure consistency across the team. No one else on my team is having this issue.
It is also completely unacceptable to suggest that it is reasonable functionality that any folder that someone shares with me should just live in my top level dropbox folder, with me unable to organize it anywhere else--it essentially means that I lose access to these files, as I have hundreds of thousands of files, so files that are not organized simply are not usable to me.
I have been using dropbox since the year it started, but these kind of functionality issues are becoming a dealbreaker for me. Almost twenty years down the road, there should be better file organization capabilities for a service whose sole purpose is to sync files. If this can't be properly addressed, I am going to have to look elsewhere for a Dropbox alternative (I already assigned someone on my team to research dropbox alternatives).
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