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Forum Discussion

ScottPhoto's avatar
ScottPhoto
New member | Level 2
4 months ago

Can I restore files that were deleted more than 30 days ago?

Quite a few years ago I visited South America and had the most amazing time of my life. I discovered my love for photography there and I had thousands of cherished photos on dropbox. Finances haven'...
Delete
Restore
Gertb's avatar
Gertb
New member | Level 2
2 months ago

I have deleted videos and pictures for 1.5 month ago and i have basic. can i get these files back in anyway?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi there, Gertb, and thanks for reaching out to us.

     

    Sorry to hear about your files; not sure if there's something that can be done, to be honest.

     

    Are you able to see the files in question in your events page perhaps?

    • Gertb's avatar
      Gertb
      New member | Level 2
      2 months ago

      Yes i can see them there. but when i click on them they will not open.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Gertb, can you send over a screenshot of what you see perhaps?

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