You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

umutakovali's avatar
umutakovali
New member | Level 2
2 years ago

Can I recover folders that are deleted before Recovery Period?

I guess I did a really bad thing, and accidentally deleted a folder that includes my old photos. It probably happened way before 30 days (my plan supports a 30-day recovery period), so I could not see this folder in my deleted files, today. But I am sure that the deletion happened not earlier than 2-3 months. Is there any way to recover those files? They are really important to me. 

Delete
Restore
  • Mark's avatar
    Mark
    2 years ago

    No, unfortunately not. 

     

    Once the recovery window is passed they are unrecoverable I'm afraid 😞 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    No, unfortunately not. 

     

    Once the recovery window is passed they are unrecoverable I'm afraid 😞 

    • umutakovali's avatar
      umutakovali
      New member | Level 2
      2 years ago

      I was afraid of hearing about this. But, many thanks for your response. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!