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Forum Discussion

Shuku's avatar
Shuku
New member | Level 2
9 months ago

Can’t move files now

Anybody can’t move files to other folder on iOS app now?
Error message below:

Move failed
There was a problem moving your files. Please try again.

I had tried to use browser, it’s still error…

Error Messages
Mobile
Organize
Organizing
  • Walter's avatar
    Walter
    9 months ago

    Hey there Shuku - sorry to hear you're having issues with this.

     

    There's an identified problem that's affecting some of our users at the moment - this is probably why you're getting this error.

     

    You can have a look here for more information and subscribe to get more updates.

     

    I hope this helps!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey there Shuku - sorry to hear you're having issues with this.

     

    There's an identified problem that's affecting some of our users at the moment - this is probably why you're getting this error.

     

    You can have a look here for more information and subscribe to get more updates.

     

    I hope this helps!

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