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Forum Discussion
DebraV
7 months agoHelpful | Level 6
An Excel file I share with a Business team is creating conflicted copies
Hi
I am currently working on a project for an organisation with an excel file. The excel file is contained in their Dropbox and which I 'share' and have edit rights. This is where I am confused and...
- 7 months ago
Thanks Mark for your help!
If I was able use Dropbox on my desktop that would be great (and may solve a problem) but I use it on the desktop for another organisation. I assume its still a case on not having more than one available on desktop? I use the other orgs files daily so its not a possibility of dumping theirs.
Pity there isn't a way of switching between the two.
Thank you!
Mark
Super User II
If you open the file inside of the Dropbox folder and INSIDE of the share while online you should be able to work on it together IF you have the right account type: https://help.dropbox.com/view-edit/edit-microsoft-office-documents
DebraV
7 months agoHelpful | Level 6
Hi Mark
Sooo the problem may be that I work in Excel for the Web and the others open with Excel?
- Mark7 months agoSuper User II
Yes.
Or the other common issue is that people dont open via Excel on a computer from Dropbox directly on their computer but rather download it, open it, edit and upload it
- DebraV7 months agoHelpful | Level 6
I thought that would have been part of the problem. I am not accessing the file through the 'business' account (can't), I have to do it via my own 'personal' account where they are given 'sharing' rights. I may have to talk to them about either giving me access to their account or if i do anything to the file download and then get a business member to upload it. Am i on the right path?
- Mark7 months agoSuper User II
If you dont want sharing conflicts you all need to be in same shared folder with same read write access.
- DebraV7 months agoHelpful | Level 6
Thanks Mark for your help!
If I was able use Dropbox on my desktop that would be great (and may solve a problem) but I use it on the desktop for another organisation. I assume its still a case on not having more than one available on desktop? I use the other orgs files daily so its not a possibility of dumping theirs.
Pity there isn't a way of switching between the two.
Thank you!
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