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Forum Discussion

esk's avatar
esk
Explorer | Level 4
11 months ago

Allow the search query ~ (tilde)

I would like to see file names that contain ~ so that I can delete them to fix my sync issues. However, when I search for ~, I get a 500 error with the message "Something went wrong on our end."

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there esk - sorry to hear you're having issues with this.

     

    Could you please clear your browser's cache and/or use another browser and let me know if you get the same results?

     

    If you do, I'd appreciate a screenshot too.

     

    Thanks! 

    • esk's avatar
      esk
      Explorer | Level 4

      I can reproduce the error in incognito mode on Chrome on iOS, as well. It looks like I can't attach a screenshot to this thread from mobile.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi esk, do you have a different browser, that you can use just to see if you get the same results? 

     

    Also, would you mind opening the Community thread and then requesting to view the desktop mode, by tapping the 'aA' icon in the top corner?

     

    That should allow you to attach the screenshot back to us. 

    • esk's avatar
      esk
      Explorer | Level 4

      I have already reproduced the issue on two browsers on two operating systems. I reproduced it on Macos on Chrome and on iOS on Chrome mobile.

      • Sam DBX's avatar
        Sam DBX
        Icon for Community Manager rankCommunity Manager

        Hello esk and everyone, 

         

        Unfortunately, we can't search for punctuation or special characters. However, we've got some valuable feedback that the current notifications about these temporary/internal files aren't really helpful as they are now - so we’ve made some changes in Stable Build 190.4.6383 and Beta Build 191.3.4870.

         

        PS: Our team is still actively working to improve the experience across devices, and we'll provide more updates.

         

        Thanks for your patience here,

        Sam 

         

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