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Rynellebizh8's avatar
Rynellebizh8
New member | Level 1
15 days ago

All my files are gone

I haven't logged in since August, but I've been using this login for years and never had a problem. Now all of a sudden all of my files are gone. I've tried logging out and logging back in several times. No luck. I've tried to find something in the deleted area. There is absolutely no evidence that I ever had any files at all. What can I do?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there Rynellebizh8 - sorry to hear about your missing files.

    If you've made sure that you're looking at the correct Dropbox account, could you have a look at your events page and let us know if you can find any signs of them?

    This is the place where all uploads, edits, and deletions are normally logged, that's why I'm asking. 

    Keep us posted! 

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