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Forum Discussion
John B
2 years agoNew member | Level 2
After several years, my Dropbox files and folders are gone
I've had my Dropbox account for many years and had stored many files/folders there. I haven't visited it in several years as I didn't need to access those files at the time. I tried to access them to...
RdL_uy
Explorer | Level 3
Hi all,
I used to have around 2gb of information, now for some reason, all this information suddenly disapeared.
Has someone faced the same problem?
I used to have around 2gb of information, now for some reason, all this information suddenly disapeared.
Has someone faced the same problem?
Rich
2 years agoSuper User II
RdL_uy wrote:
I used to have around 2gb of information, now for some reason, all this information suddenly disapeared.
When was the last time you accessed the account? Do you see anything on your Events page?
- RdL_uy2 years agoExplorer | Level 3Hi, I access regularly, I have not been working this days, but around 2 weeks I access and everything was there. It seems like the account has been reseted for some reason
- RdL_uy2 years agoExplorer | Level 3Hi, I had no notifications, but checked now as rich said, seems all files have been deleted, seems I have been able to restore everything.
The strange thing of all, is that this operation (deleting) have been while I have been on vacations and for instance not close to afect anything in the account. Any thoughts about this?
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