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Forum Discussion
A suspicious file was shared with me, but I can't delete it from my account.
Hi all,
I received a very legit-looking email from a colleague (it was from her exact email address, signed off how she would do etc) which had a PDF attached for me to view.
When I clicked on th...
Hey NZ Adam, just wanted to clarify something.
This file appears in your "recents" because you opened it recently.
Since it was just a shared file you opened through a link, it wouldn't be saved in your Dropbox, that's why you can't delete it.
Can you search your account's contents, to confirm this?
If it's not saved, it should just disappear after a while of not accessing it.
I hope this helps!
Yes, she didn't send it. She got in touch with Microsoft who said it came from Nigeria.
When I click the blue box next to it, unlike with other files, the delete trash can does not appear above (nor any of the other options).
- Hannah
Dropbox Staff
Hey NZ Adam, just wanted to clarify something.
This file appears in your "recents" because you opened it recently.
Since it was just a shared file you opened through a link, it wouldn't be saved in your Dropbox, that's why you can't delete it.
Can you search your account's contents, to confirm this?
If it's not saved, it should just disappear after a while of not accessing it.
I hope this helps!
