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Forum Discussion
torbachkristensen
2 years agoExplorer | Level 3
Zip file can not decompress Mac OS X
Hello DB.
I have now, on multiple occasions, had clients write me that when they download a folder I sent them, the resulting .zip file will provide an error when decompressed. I have myself re...
Jay
Dropbox Staff
Hi torbachkristensen, how large is the zip file once it is compressed and downloaded?
torbachkristensen
2 years agoExplorer | Level 3
Different. Between 100 and 400 mb. 20 files max.
- Walter2 years agoDropbox Staff
Hi there torbachkristensen, sorry to jump in here.
Out of curiosity, could you try another 3rd party app for unzipping/decompressing the zip files you mentioned?
- Здравко2 years agoLegendary | Level 20
Walter wrote:...
Out of curiosity, could you try another 3rd party app for unzipping/decompressing the zip files you mentioned?
Hi Walter,
How long will take to your developers to fix this old bug instead of advice to "try 3rd party app for unzipping/decompressing"? 🧐 Yes, it's likely some app can do the trick. It's clear that in some cases (not always) Dropbox makes folders letter cases mismatch. While this isn't typically a issue for systems (like Windows) where paths are not case sensitive, for most other systems (not only Linux and Mac) it can be an issue (like discussed here)! 🤷😡
Remind to your system developers/designers to fix this.
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