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Forum Discussion
Windows File Explorer crashes only in the Dropbox folder
Windows File Explorer crashes every time I acess the Dropbox folder. It does not crash in any other folder. Here's a few more details...
- I can access my Dropbox files from within my programs, li...
Hi,
Thanks for your help. I had no idea I was using a beta version. But, last night I was just poking around and I clicked on Troubleshoot Compatibility on the program file. The troubleshooter changed the compatibility to Windows 8, and now everything works great. Except searching withing Explorer but that's in every folder.
Hi,
Thanks for the repy.
- Just to be sure, I exited out of the app, and went into the Task Manager and ended every instance of Dropbox. I opened File Explorer and started clicking around. I went into the users folder where my Dropbox is. All of the folders open fine, I can click on pictures and they open (not a Dropbox folder). But, the program freezes when I click on anything in the Dropbox folder, and come to find out it also freezes when I click on anything in my iCloud folder. Weird.
- When I right click on the icon I see a dialog box with recent files, and other icons like go to website, etc.
- Explorer crashes as soon as I click on anything in Dropbox. Immediately.
- No error message pop up.
Thanks for your help.
Lusil
Dropbox Staff
Dropbox StaffHmm. :thinking: When you do run the desktop app, could you just confirm for me what it reads when you hover over the Dropbox icon that's next to your computer's clock?
