You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Why was my account disabled?
Why was my account disabled? Like seriously? I have valuable things there, I’m an active on Dropbox so please tell me why? My email is [personal information removed for security purposes]
Thank you for that Monique!
I just reached out via your existing ticket so please take a look at your inbox and we'll take it from there.
Talk to you via email soon!
*9276010
Walter
Dropbox Staff
Dropbox StaffThank you for that Monique!
I just reached out via your existing ticket so please take a look at your inbox and we'll take it from there.
Talk to you via email soon!
When will someone be getting back with me on my email [email removed, AGAIN, by moderator] ??? I’m waiting on a response....
- Rich
Super User II
Dropbox Support does not work weekends. You'll need to wait until they're open again during normal business hours, keeping in mind that Monday is a holiday in the US as well. Also, PLEASE stop posting your email address on this public forum. It's a security risk.
- Walter
Hey there MoniqueWill - sorry for the tardy response; are you still having issues with this?
My account got disabled which is ridiculous! I can’t get help because I can’t log in so I’m currently using my backup Dropbox now! My email to it is “personal information removed for security purposes as per our Community's Guidelines” I didn’t do anything for it to be disabled!!! Please some help!
- Walter
Sorry to hear about this Monique.
I've moved your post under your original thread to keep things neat around our Community and also removed your email address from you post for security purposes and to best allign with our Community's Guidelines - please refrain from posting personal information on public platforms for your own security's sake in the future.
That being said, as I wanted to assist, I found your existing ticket on our system and got back to you there.
Please check your inbox for my email and we'll take it from there. Thank you.
- Is anyone going to help me???
- Walter
I can see you're in direct line with a specialist from my team so I'd suggest continuing with them with your account specific query.
If there's anything else you'd like to ask, don't hesitate to write back Monique; we're always a post away.
Have a great weekend!
