You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
hullgoddess
5 years agoExplorer | Level 3
Why do some of my pictures show with faded or different colors when viewing them in Dropbox?
I have loaded a wide variety of pictures - color vs b/w and a huge range of years - some from the 1920's all the way up to 2000's
Here's my problem. Some of them, with no obvious pattern of wh...
- 5 years ago
Hi again hullgoddess!
What you're seeing here is probably down to the way that the preview is generated when you're viewing these images.
When Dropbox generates a preview of your file, it will show a scaled down version for faster loading. Sometimes this can result in your images looking a little different than usual.
The file itself is not affected at all, if you were to download the file and view it locally then it would be the same as the original file that was uploaded.
Having said that, would you mind letting me know where you're previewing your files from? For example, the mobile app, desktop app or the website.
Keep me posted!
Daphne
Dropbox Staff
Hi again hullgoddess!
What you're seeing here is probably down to the way that the preview is generated when you're viewing these images.
When Dropbox generates a preview of your file, it will show a scaled down version for faster loading. Sometimes this can result in your images looking a little different than usual.
The file itself is not affected at all, if you were to download the file and view it locally then it would be the same as the original file that was uploaded.
Having said that, would you mind letting me know where you're previewing your files from? For example, the mobile app, desktop app or the website.
Keep me posted!
hullgoddess
5 years agoExplorer | Level 3
Thanks for responding to my email. You were kinda on the right track. My genious computer husband figured it out.
There was ONE line in the program I used to scan the photos in that set the wheels in motion. What triggered the
glitch was dependent on the viewer used to see the pictures.....in this case - whatever viewr dropbox uses.
problem solved - yeah wonderful husband
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!