We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Wayne P.1's avatar
Wayne P.1
New member | Level 1
10 years ago

Why can't I download files and folders from Dropbox to my computer?

I am new! this system as presently experienced is worthless ---so it can't be right? Can't download any folder or file unless through email 1)don't you have simple step by step instructions to do...
  • Walter's avatar
    Walter
    7 years ago

    Hey Korky K. ,

     

    Thanks for reaching out!

     

    The "Downloads" folder is a default one where all the downloads you initiate from your browser go to. This is specific to your browser (and computer) settings and is not related to Dropbox. 

     

    There are ways to change the default location of your (browser's) downloads depending on the one you use and you should be able to find more about how to do this using a web search. The option to change this can usually be found in your browser's preferences or advanced settings. 

     

    I hope this helps! 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!