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Forum Discussion
Wayne P.1
10 years agoNew member | Level 1
Why can't I download files and folders from Dropbox to my computer?
I am new!
this system as presently experienced is worthless ---so it can't be right? Can't download any folder or file unless through email
1)don't you have simple step by step instructions to do...
- 7 years ago
Hey Korky K. ,
Thanks for reaching out!
The "Downloads" folder is a default one where all the downloads you initiate from your browser go to. This is specific to your browser (and computer) settings and is not related to Dropbox.
There are ways to change the default location of your (browser's) downloads depending on the one you use and you should be able to find more about how to do this using a web search. The option to change this can usually be found in your browser's preferences or advanced settings.
I hope this helps!
Korky K.
Helpful | Level 5
Mark - Dropbox only downloads to your downloads folder. That's just fricken stupid. I have a shared folder that someone loaded a large file to. The file is bigger than I have space on my computer. However, I have an external hard drive that has more than enough space. WHY does dropbox insist on downloading ONLY to "DOWNLOADS"? Why can't I select a file destination?
Walter
7 years agoDropbox Staff
Hey Korky K. ,
Thanks for reaching out!
The "Downloads" folder is a default one where all the downloads you initiate from your browser go to. This is specific to your browser (and computer) settings and is not related to Dropbox.
There are ways to change the default location of your (browser's) downloads depending on the one you use and you should be able to find more about how to do this using a web search. The option to change this can usually be found in your browser's preferences or advanced settings.
I hope this helps!
- dianne_hodnett7 years agoNew member | Level 2
I have the same problem. Not new to DB or computers. I messed around with the default setting in my browser and it didn't make any difference. Still can't download anything due to DropBox error.
- Walter7 years agoDropbox Staff
Sorry to hear that dianne_hodnett - does this persists across multiple browsers and after clearing your cache? Could you provide us with a screenshot of the exact error message you get so we can have a further look into this?
Thanks!
- lulu44 years agoNew member | Level 2
A la hora de compartir un documento mediante un enlace, la persona que lo recibe solo puede tener un acceso de vista previa, a menos de que el destinatario tenga la aplicación y pueda abrir el documento desde la misma. Si se desea que la persona pueda descargar el documento es necesario exportar el documento de dropbox, es decir no se debe dar en la opción de compartir, sino que de debe copiar el documento, si se maneja desde el ordenado, o dar la opción de exportar si se está utilizando la un dispositivo móvil, en el segundo caso abrirá directamente una lista de opciones hacia donde se de puede exportar el archivo, que puede se: guardar en el dispositivo, enviar a por correo electrónico, por whatsapp entre otros y en este caso se enviará una copia del archivo.
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