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Forum Discussion
Why are my iPhone photos imported as .heic files when uploading them to my Dropbox account?
Why are my photos from iPhone suddenly imported as .heic files to Dropbox?
This only happened this week, say on Tuesday (July 4th). Has never happened before.
Now I cannot see these photos on t...
Hi jannep17! My name is DJ and I'm a product manager at Dropbox. If you've updated your Dropbox iOS app to at least version 64.2.2, you will have an option to upload these new .heic photos iOS 11 introduced as .jpg.
If you select at least one .heic photo by tapping the Plus button > Upload Photos, you will see an option to "Save HEIC Photo as" you can choose upload the .heic photo(s) as JPG or HEIC.
If you use automatic camera uploads, you'll see messaging that asks you to choose how you want to save HEIC photos as through this feature. You can select JPG or HEIC.
You can learn more about this in our Help Center: https://help.dropbox.com/photos-videos/ios-formats
Hope this helps!
Hey guys, this is my online tool help to convert ios 11 photo in format heic to jpg. Feel free to let me know if you have any comments or feedback, thank you!
http://freetoolonline.com/heic-to-jpg.html
