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Forum Discussion
Tdidi
4 years agoNew member | Level 2
"waiting for bolt.dropbox.com" message and I cannot download my photos to use?
I keep getting a message when I try to download any of the photos off of my shared dropbox folder. Why? How do I fix it? I need to download some of those photos pretty quickly and am so frustrated. I...
Jay
Dropbox Staff
Hi Tdidi, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Keep me updated with any progress.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Keep me updated with any progress.
HRodzPR
3 years agoNew member | Level 2
This is very frustrating....I have tried everything on internet several browsers, check on antivirus, blockers, etc and still having issues. What's going on??
- Walter3 years agoDropbox Staff
Hey HRodzPR, sorry to hear about this.
Could you clarify what actions you are taking when you notice this and, if possible, send us a screenshot so that we can have a visual too?
- chadron2 years agoNew member | Level 2
In 2023, I have the same problem. bolt.dropbox.com does not respond.
- Mhewitt2 years agoNew member | Level 2
Same problem here. Why is such a basic task so difficult? DropBox is meant to be this great sharing website. Load of sh*t if you ask me. Please try to get it sorted. Cheers.
- sheri98012 years agoHelpful | Level 5
SAME!! So irritating!
- Walter2 years agoDropbox Staff
Hey sheri9801 - could you clear your browser's cache and let us know if you still get the same results?
If so, I'd appreciate a screenshot so that we can have a visual too.
- sheri98012 years agoHelpful | Level 5
Same issue. I do not have a screenshot because it doesn't do anything. I get a small pop up that says "waiting for bolt.dropbox.com" then it goes away in about a second and nothing happens.
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