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h8_inefficiency's avatar
h8_inefficiency
Helpful | Level 5
6 years ago

Uploading one video from iphone to dropbox

I want to manually upload a single video from my iphone X (latest iOS) to dropbox. 

I selected video on iphone and clicked "save to dropbox"; after waiting a few min, it tells me to select a dropbox folder. After I do so, it then says "Can't upload file: there was a problem uploading {nameofvideo}.MOV. Please try again". My only option then is to click OK; no other guidance to the issue is given.

I then changed extension to .M4V and tried above, resulting in the same outcome with no help.

I plugged phone into PC (Windows 10) and tried to view video in folder. Unfortunately, several folders show up under DCIM and I can't find out which file was most recent. After locating the video at last, I tried to copy and paste the video to desktop; the video copied over to desktop but it says 0 bytes and I cannot play the video. I don't know how to change the file extension on Windows 10 (it used to be just renaming the file).

Next, I changed autoplay to "sync to dropbox" but this does not give me the option to sync select files; it's either sync all or sync nothing. I don't want to automatically sync all because I have a lot on my phone right now but don't have time at this very moment to wait for all to sync; I just need to transfer ONE video but ironically, this process has taken so long that I might as well have synced everything.

How does one transfer one (or select) videos from iphone to dropbox???!!?!?!?!?!?!?!?

Mobile
Sync
View
  • h8_inefficiency's avatar
    h8_inefficiency
    6 years ago

    Yes to both questions.

    I think the issue may have been due to iCloud; because it was turned on, I could not transfer the video to dropbox on my phone or from phone to PC. Instead, I downloaded the video from iCloud to PC to dropbox.

    • h8_inefficiency's avatar
      h8_inefficiency
      Helpful | Level 5
      6 years ago

      Yes to both questions.

      I think the issue may have been due to iCloud; because it was turned on, I could not transfer the video to dropbox on my phone or from phone to PC. Instead, I downloaded the video from iCloud to PC to dropbox.

      • Garry22's avatar
        Garry22
        New member | Level 2
        6 years ago
        I like to move my dropbox
    • Garry22's avatar
      Garry22
      New member | Level 2
      6 years ago

      Yes

       

      [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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