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Forum Discussion
Unable to view shared folders
Shared Folders: I cannot open shared folders (drawings, video, renderings, documents) and keep on getting a message saying :"That didn't work for some reason." There is a picture of a dog with an emp...
Jay
Dropbox Staff
Dropbox StaffHi RABfx, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Let me know how it goes!
I have had the same issue for 3 days now , I have many folders shared with me, and 90% of the time i get the dog with the bowl now. I have had to contact the senders and they have sent me the same link via email which then works. This is a nightmare to me as I have to check over 120 links a month. Cache cleared etc, tried incognito mode and that does not work at all.
