You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Unable to change my email address in Dropbox,
it says my email address is already being used, how do I get dropbox to accept my email?
- You need to cancel the account that is using the email address.
So, request a reset of the password on the account at www.dropbox.com/forgot
Log in to that account
Go to www.dropbox.com/account and close it.
THEN go back to the original account and change your email.
Mark wrote:
You need to cancel the account that is using the email address.Or change the email address on that account to something else, which will also free up the original email for use on another account.
Mark
Super User II
Super User IIYou need to cancel the account that is using the email address.
So, request a reset of the password on the account at www.dropbox.com/forgot
Log in to that account
Go to www.dropbox.com/account and close it.
THEN go back to the original account and change your email.
So, request a reset of the password on the account at www.dropbox.com/forgot
Log in to that account
Go to www.dropbox.com/account and close it.
THEN go back to the original account and change your email.
RichSuper User II
Super User II
Mark wrote:
You need to cancel the account that is using the email address.
Or change the email address on that account to something else, which will also free up the original email for use on another account.
