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Forum Discussion
Trying to download my Backup but won't let me. Error "too many zip files".
I have 1.5 Tb of files "backed up" that Is in my account but I don't know how to download it, because every time I press download, it says "error, too many zip files tried to download". I really need...
Yes I can see that " Back up" is available, I just need to have regular access to all the files that have now been moved to "Back up" that is the main problem. So if someone from dropbox can move my 1.5 TB of data back into my regular "dropbox" view that would solve everything because then I would have access again to do whatever I want with my files. Right now I have no control over my files. I can't download or delete them... SO frustrating. paying for an annual subscription mean while my entire data is not accessible.
Hannah
Dropbox Staff
Dropbox StaffHey allenjazz94, thanks for your feedback on this.
We can't really move your backed up files to your main Dropbox, but you can download them from your backups page in batches, like Megan suggested, and move them there manually.
I will however, pass your comments along to our team, so we appreciate you taking the time to post about this.
