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Forum Discussion

Heather S.32's avatar
Heather S.32
New member | Level 1
10 years ago

"there was an error downloading your file"

Hi, I am having issues downloading a folder in Dropbox. It comes up with the error "there was an error downloading your file". It doesn't seem to matter what computer/browser/internet I use. ...
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  • Ross_S's avatar
    Ross_S
    8 years ago

    Hi there,

    Is there by any chance a comma in the file name? If so try removing that.

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ]

jinujawad's avatar
jinujawad
New member | Level 2
8 years ago

I had the same issue. I installed the dopbox client in my pc and selected to download that folder only.

I got the file without any error...

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