You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
carhogg
11 months agoHelpful | Level 5
The download button on the website doesn't work
Hi,
When I click this button to download files, nothing happens. How can I confidently make a backup on my hard drive of all files I have on dropbox?
Thanks,
Charlie
- 11 months ago
This fixed the problem. I think the limit of 10,000 files or 20 GB was limiting it. It is not good that no message of explanation came up. More importantly, downloading everything to a hard drive should be a simple single click.
I was planning to drop dropbox, and I think this lack of functionality that seems obvious to me is making that more likely. I don't feel confident that I can get all my files out reliably.
joecill
New member | Level 2
Hi there, I'm experiencing the same issue. Clicking the download button doesn't seem to initiate any action. It's crucial for me to make a backup of all my files on Dropbox. If anyone has a solution or workaround for this problem I would greatly appreciate your assistance. Thanks in advance! https://capprocutapk.com/
mncraftmod
8 months agoNew member | Level 2
joecill wrote:Hi there, I'm experiencing the same issue. Clicking the download button doesn't seem to initiate any action. It's crucial for me to make a backup of all my files on Dropbox. If anyone has a solution or workaround for this problem I would greatly appreciate your assistance. Thanks in advance!
I am also facing this issue. Please provide assistance
- Megan8 months agoDropbox Staff
Thanks for bringing this to our attention, mncraftmod.
Can you give us some more info as to why you can't download them?
Are you getting any error messages? How large are the files you're trying to download?
Any additional details, would be really helpful.
Let me know more!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!