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Forum Discussion

Takota's avatar
Takota
New member | Level 2
2 years ago

The comments I made on many of my video files are gone

Please help. I commented on alot of my videos and now the comments are gone???

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Takota, thanks for reaching out to our Community.

     

    Are the videos saved to your Dropbox account or did someone share a link to the videos for you to comment on?

     

    And are your comments missing from the files on dropbox.com?

     

    If it's the site, can you use a different browser or a private browsing window, to see if that helps?

     

    Let me know what you find.

    • Takota's avatar
      Takota
      New member | Level 2
      The videos are on my account and saved by me. I spent days commenting on my videos and now they are just gone.
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Have you tried the steps I suggested to see if they help, Takota?

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