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Takota's avatar
Takota
New member | Level 2
2 years ago

The comments I made on many of my video files are gone

Please help. I commented on alot of my videos and now the comments are gone???
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Takota, thanks for reaching out to our Community.

 

Are the videos saved to your Dropbox account or did someone share a link to the videos for you to comment on?

 

And are your comments missing from the files on dropbox.com?

 

If it's the site, can you use a different browser or a private browsing window, to see if that helps?

 

Let me know what you find.

  • Takota's avatar
    Takota
    New member | Level 2
    2 years ago
    The videos are on my account and saved by me. I spent days commenting on my videos and now they are just gone.
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Have you tried the steps I suggested to see if they help, Takota?

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