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Forum Discussion
Sync problems on Android
I'm having trouble with a file in my Dropbox which I frequently amend. If I download it to my WIN10 account there is no problem - the latest version is brought up, and if I amend it the latest versio...
- In that case, could you try reinstalling both the Word app and our own mobile app on your Android device, Alan?
Maybe that will do the trick!
In case it doesn't though, you could try disabling the file's password protection and set it anew to see if it makes any difference.
Let me know how you get on!
Walter
Dropbox Staff
Dropbox StaffIn that case, could you try reinstalling both the Word app and our own mobile app on your Android device, Alan?
Maybe that will do the trick!
In case it doesn't though, you could try disabling the file's password protection and set it anew to see if it makes any difference.
Let me know how you get on!
Maybe that will do the trick!
In case it doesn't though, you could try disabling the file's password protection and set it anew to see if it makes any difference.
Let me know how you get on!
I had the same problem with Excel. I regularly update a password-protected Excel file on Windows and store it on Dropbox. Dropbox on my my Samsung S22 shows me an old version of the file. Uninstalling and reinstalling Dropbox did not help but uninstalling and reinstalling Excel finally solved the problem.
