You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

AussieFred's avatar
AussieFred
Explorer | Level 4
9 months ago

Some photos not appearing in Photos tab online.

I organise images in a Photos folder and then into subfolders within this. The issue is that the photo viewer does not show them all; it does not show in the viewer the content of some folders, and I...
  • Megan's avatar
    9 months ago

    Hi AussieFred, let's jump right into this! 

     

    You mentioned the photo viewer. Are you referring to the Photos tab online, by any chance? 

     

    If not, feel free to let me know more. 

     

    If however, you're referring to the Photos tab online, have you tried using a different browser, or an incognito tab, just to check if this is a browser-specific issue? 

     

    Let me know more, and we'll take it from there! 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!