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Mustafa Aljasim's avatar
Mustafa Aljasim
Helpful | Level 5
2 years ago

Second laptop showing files offline

Hello,,

I have open my account in second laptop, its showing all files but not online I cant open any files, and showing ERROR, ''you don't have permission to access''.

Can any one to help me please.

 

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Mustafa Aljasim, thanks for reaching out to the Dropbox Community.

     

    Would you mind giving some clarifications about the issue?

     

    If I understand correctly, you're not able to open your Dropbox files on your second laptop, because you're getting an error.

     

    You said online, do you mean that you're getting this error, when you try to open files that are "online-only"?

     

    Thanks in advance for the info!

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