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Mustafa Aljasim's avatar
Mustafa Aljasim
Helpful | Level 5
2 years ago

Second laptop showing files offline

Hello,, I have open my account in second laptop, its showing all files but not online I cant open any files, and showing ERROR, ''you don't have permission to access''. Can any one to help me ple...
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  • Mustafa Aljasim's avatar
    Mustafa Aljasim
    2 years ago

    Hello@Hannah

     

    Thanks a lot for your reply, I have fixed this problem.

    I Appreciate your support.

     

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Mustafa Aljasim, thanks for reaching out to the Dropbox Community.

 

Would you mind giving some clarifications about the issue?

 

If I understand correctly, you're not able to open your Dropbox files on your second laptop, because you're getting an error.

 

You said online, do you mean that you're getting this error, when you try to open files that are "online-only"?

 

Thanks in advance for the info!

  • Mustafa Aljasim's avatar
    Mustafa Aljasim
    Helpful | Level 5
    2 years ago

    Hello@Hannah

     

    Thanks a lot for your reply, I have fixed this problem.

    I Appreciate your support.

     

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