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Forum Discussion
Remove Dropbox completely from my computer
Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10.
I have managed to un sync from my account and deleted all the folders concerned in my Dro...
- Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
Jay
Dropbox Staff
Dropbox StaffHi ColinD, thanks for bringing this to our attention.
It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?
Afterwards, you'll get the option to move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.
Keep me updated with any progress!
It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?
Afterwards, you'll get the option to move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.
Keep me updated with any progress!
Thank you for replying.
To turn off computer backup:
I have got as far as the Backup Tab but I can't see any option for "Manage Backups" so that's where I am at. see screen shot.
- JayOkay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
Thank you so much. It has worked.
I have spent about a weak getting my folders back on to my computer and at last they are where they were.
Grrrrrrrr Dropbox.
When I follow these steps, I receive an error message stating "Can't redirect into reparse point, please choose different target path."
Any further suggestions?
- Walter
Hey FrustratedUserB, sorry to hear about this.
Can you please clarify if you have the desktop app installed on your computer or if you've uninstalled it at some point in the past?
