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Forum Discussion
Trouble downloading large files. 'check internet connection' or 'connection interrupted"
I'm having trouble downloading large files (over 5gb) from another dropbox, downloads keep failing, giving 'check internet connection' or 'connection interrupted' errors. I have enough space, emptied...
Just Kidding. I got one file, but the second failed again. So apparently the only way to fix this is shutdown your computer everytime you want to download a big file. And this is not a new problem either. There are dozens of posts all over here and reddit from people having the exact same or similar issues.
Still having issues even after a shutdown and restart. Why we can't resume a download makes absolutely no sense.
- DBX_Pedro
Community Manager
Hi gthomascraig,
Thanks for reaching out.
Can you please confirm the size of the files you are trying to download?
We can take it from there.
