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Forum Discussion
kimsel
3 years agoExplorer | Level 4
Search not working on my Mac
Hey all, I cannot get my search to work. I'm not using smart sync. I can see the file I need, and it will not find it in a search. Help.
I have an apple M1 and Monterey.
- 3 years ago
Thanks for the info. The ability to search the documents themselves for keywords is available on paid plans.
As you mentioned you're on a Basic plan, this wouldn't be available on your current plan.
Megan
Dropbox Staff
Hey kimsel, are you searching for a specific file when this happens, or does the search function fail for all of your files?
Feel free to include some screenshots of the issue on your next response.
kimsel
3 years agoExplorer | Level 4
Here is what it looks like when I search for the word "first" in the folder I want to search. There are dozens of documents in that folder with the word first.
- Jay3 years agoDropbox Staff
Hi kimsel, just for clarification, is the keyword in the name of the file itself, or a word visible inside the document itself?
Could you provide a screenshot, while hiding any personal details, of files in that folder as shown on the site with the word 'first' visible?
- kimsel3 years agoExplorer | Level 4
the key word is a word visible within the document.
- Jay3 years agoDropbox Staff
Thanks for the info. The ability to search the documents themselves for keywords is available on paid plans.
As you mentioned you're on a Basic plan, this wouldn't be available on your current plan.
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