We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

kimsel's avatar
kimsel
Explorer | Level 4
2 years ago

Search not working on my Mac

Hey all, I cannot get my search to work. I'm not using smart sync. I can see the file I need, and it will not find it in a search. Help. I have an apple M1 and Monterey. 
Desktop
Searching
View
  • Jay's avatar
    Jay
    2 years ago

    Thanks for the info. The ability to search the documents themselves for keywords is available on paid plans.  

     

    As you mentioned you're on a Basic plan, this wouldn't be available on your current plan.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey kimsel, are you searching for a specific file when this happens, or does the search function fail for all of your files?

 

Feel free to include some screenshots of the issue on your next response. 

kimsel's avatar
kimsel
Explorer | Level 4
2 years ago

 

Here is a "generic search" for the word first. Some docs come up, but none from the folder I need to search.

 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!