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Forum Discussion
Caricart8
6 months agoExplorer | Level 3
Photo not showing up. It says the file is damaged.
I have a lot of photos from jun 8 not showing up
Jay
Dropbox Staff
Hi Caricart8, it sounds like the file wasn't successfully uploaded to Dropbox originally, which is why you're not seeing the preview on the site, and also get an error message when viewing the downloaded copy.
Caricart8
5 months agoExplorer | Level 3
It was downloaded the file just got damaged
- Jay5 months agoDropbox Staff
Could you try switching browsers and download the file from there to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
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