You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Neelyre's avatar
Neelyre
New member | Level 2
6 years ago

I'm trying to download files but Dropbox is asking me to upgrade?

I have a simple free account, but client just sent or shared me a folder that has 45 gigs of material on it. I need to download the material, but dropbox is asking me to upgrade my membership to do s...
  • Rich's avatar
    6 years ago

    You client has invited you to a shared folder. In order for you to accept it, you need to have enough space within your account to hold that folder. You won't be able to access the folder without upgrading your account.

    Instead, you should ask your client to send you a share link to the folder instead. A share link is a view-only method of sharing that doesn't require the recipient to have a Dropbox account. You'll be able to download the content to your computer.