You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Clzufall
5 years agoHelpful | Level 5
I can't scroll down through my files
I am unable to scroll down through my files.
- 5 years ago
In that case, have you ensured that you're using the latest stable version of Safari Clzufall?
Since you didn't get any different results after clearing the browser's cache and on a private browsing window, there might be a pending update on your browser that's essential for all the visual elements of our website to load normally.
That said, I'm glad it seems to be working just fine on other browsers, like Chrome for example.
Lusil
Dropbox Staff
Hey bdottolo, thanks for joining us on this discussion.
Did you also try another browser and clearing your cache? Maybe that will do the trick.
Give us a nudge with any updates. Cheers!
Breeoxd
2 years agoHelpful | Level 5
Clearing cache and switching browsers doesn't work.
It costs =$50 a month for this- when are you going to FIX IT
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!