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Forum Discussion

meganh32's avatar
meganh32
Helpful | Level 5
2 years ago

How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
desktop
Preview
View
FedericoP's avatar
FedericoP
Helpful | Level 6

Could you please check your dropbox version?

Thanks

Creneau_Admin's avatar
Creneau_Admin
Helpful | Level 6
8 months ago

My current version is v201.4.5552 and still not working for me...

  • CharlotteR's avatar
    CharlotteR
    Collaborator | Level 8
    8 months ago

    I have the Beta, this is my current version:

     

  • massimilianogrieco's avatar
    massimilianogrieco
    Helpful | Level 6
    8 months ago

    I literally have the same version but the issue is still happening. I can't preview anything unless i make them available offline.

     

    sos

  • CharlotteR's avatar
    CharlotteR
    Collaborator | Level 8
    8 months ago

    Oh no 😢 I have no idea why! It just started working one day for me, about 3 weeks ago. No rhyme or reason! I didn't do anything differently. Still running Ventura on my MacBook Pro but Sonoma on my Mac Studio, so I don't think it's OS version related either.

     

    I hope it starts working for you (and everyone else) again soon!

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