You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
meganh32
2 years agoHelpful | Level 5
How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS
I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
Creneau_Admin
Helpful | Level 6
Yes, these are indeed Sonoma's
Creneau_Admin
7 months agoHelpful | Level 6
@Sam DBX Any update to this issue?
- CharlotteR7 months agoCollaborator | Level 8
I can't believe it, but it's finally fixed for me! 🎉
- Creneau_Admin7 months agoHelpful | Level 6
@CharlotteR What was the solution for you?
- massimilianogrieco7 months agoHelpful | Level 6
hey CharlotteR, can you please let us know if you did something in particular to fix the issue or if it happened automatically? and which version of DB you're using?
Thank you!
OT:
fun fact is that I've just earned the "Community Anniversary" badge from DB and this is thanks to this issue that was first reported in April 2023 and it's still going on 🙂 - Klapplegate7 months agoExplorer | Level 4What did you do differently to fix it? I have been waiting for over a year for this to be fixed.
- CharlotteR7 months agoCollaborator | Level 8
I did nothing, it just finally started working again! For my Teams folders, on both my MacBook Pro and my Mac Studio. I guess the app might have automatically updated?
It's been soooooo long - I hope it starts working for everyone else again soon too! 🤞
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!