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Forum Discussion
Help with Extensionless files can’t be previewed
Yesterday, I decided to rename some of my videos on here to help me better identify them. After doing so now my files say: "Extensionless files can’t be previewed" . I tried to restore them to the pr...
Just wanted to rename my files and now unable to get access.
When you renamed the files you likely removed the file extension (the three or four characters after the period in the file name; .docx, .jpg, .xlsx, etc.). That extension is what systems (your operating system, Dropbox, etc.) use to determine what application should be used to open or preview a file. Without the extensions, those systems have no idea what kind if file it is.
Put the extensions back on the files and you should be able to view/open them.
Changing the name should not have messed them up.
Not true. It will mess them up if you change or remove the file extension.
The same thing happened to me. I don't know why, but I know how I got my Files back. Highlight the file you want without clicking on it to open. There's a bar at the top of the screen, the same one that has the Rename option. Click the more, then click "Version History." You'll see a list of all the time's you edited it. Click and find one that still exists. open it up. In the top right hand corner there are two options. Download or Restore. I tried to Restore, but it didn't work, so I downloaded it. Now I can Upload them back onto Dropbox from the fies on my computer. I hope that all made sense and was helpful. Good Luck!
