You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Fredrik_P's avatar
Fredrik_P
Explorer | Level 4
2 years ago

Download button keeps old filename

Hello   When I use the web interface I come across a bug:   1. Open a image in the preview mode. 2. Rename the image. 3. Click on "Download" 4. A empty file with the old filename is dow...
Download
Error Messages
Web
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Welcome aboard the forum, Fredrik_P!

 

Were you able to reproduce the issue via a different web browser, or even incognito mode on your current browser? 

 

How long have you been experiencing this behavior?

 

Let me know, and we can take a look.

Fredrik_P's avatar
Fredrik_P
Explorer | Level 4
2 years ago

Hello Nancy

 

Yes, the same thing happens in incognito mode (Firefox) and in Edge.

 

I don't know how long it has been like that, but a long time. Several weeks, maybe months.

 

Best regards,

Fredrik

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions