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Bjarke_Daub's avatar
Bjarke_Daub
New member | Level 2
8 years ago

"Direct download" links are not working

Hello I am trying to make a folder public, but whenever I share the link the receivers (including myself) cannot download the files. We are guide to the file on dropbox but the file cannot be downlo...
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  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    Hey Bjarke_Daub, 

     

     

     

    Hmmm... I'd be glad to look into that . Can you please open a new support request with us, in order for us to be granted access to your account and let me know a ticket ID in your reply? 

     

    Many thanks in advance, looking forward to hearing back from you!

     

    Kind regards, 

    JaneA

     

     

      • carryduff's avatar
        carryduff
        Explorer | Level 4
        8 years ago

        I have found the same thing. I cannot get direct download to a file and the create link has a ? after it.

         

        Has anyone found a solution?

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