You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

VeMax's avatar
VeMax
New member | Level 2
2 years ago

Can't open file Excel protected by password

From 1 weeks I can't non more open my .xlsx file protected by passoword on my Android phone. Return this error message : "Type of file not supported"
Android
Error Messages
Preview
View
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi DropPossum, I've merged you to this thread which has similar questions regarding your query.

DrTeeter's avatar
DrTeeter
Helpful | Level 5
2 years ago
I too can no longer open passworded xlsx files that I could for years. You say open with Excel. That is not viable! It defeats the entire purpose of using Dropbox! You are saying that now I have to download the file to my phone every time I want to open it in Android. Surely you understand why that proposition is nonsense. Please create and engineering change order is whatever gets things done over there and fix it immediately.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!