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vforl1's avatar
vforl1
Explorer | Level 3
2 months ago

PDF files damaged after they were turned to zip files

 Some days ago I created two new files in my dropbox and I moved some pdf archives in them from a third file. Some seconds later I turned these two files to zip files using windows zip function (all ...
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey vforl1, thanks for reaching out to the Dropbox Community.

 

Dropbox doesn't really alter your files in any way, when you upload them either through the website or the desktop app, but let's see what we can find.

 

Ar the files that are giving you the error set to "online-only" or a"available offline"?

 

If they're currently online-only, please right-click on them and make them available offline, to see if the issue persists.

 

Let me know what you find.

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