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Forum Discussion

Reefz's avatar
Reefz
Explorer | Level 4
10 months ago

Online-only not in Finder on new macbookpro.

Hi all, New Macbook Pro, downloaded the Dropbox app and logged in, all my online only folders are not visible in finder, the are visible on dropbox.com from  the dropbox app, they are also visible...
Desktop
Download
Mac
Preview
  • Megan's avatar
    Megan
    10 months ago

    Hey Reefz, since you can't see these files in your Finder, is it possible that you have used selective sync to remove them? 

     

    You mentioned the web icon, so I am guessing you're using our website to download the content. If so, can you try these steps instead, and let me know how it goes? 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Reefz, since you can't see these files in your Finder, is it possible that you have used selective sync to remove them? 

 

You mentioned the web icon, so I am guessing you're using our website to download the content. If so, can you try these steps instead, and let me know how it goes? 

Reefz's avatar
Reefz
Explorer | Level 4
10 months ago

Changing selective sync folder-settings in preferences worked like a glove,

a huge THANKS for you Megan Xx

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