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Forum Discussion
No preview of files when they're "online only" using Windows 11.
When I try to search through files that are online only - there is now preview even though I am using the file explorer "dropbox app".
Is there a way to configure the app so that I don't need to keep all of our files in "offline" as this significantly slows down our computers.
- Megan
Dropbox Staff
Hey Brad Davis, welcome to our Community!
Does this happen with all your online-only files, or just some of them? Also, when did this start happening?
Are you referring to the thumbnail preview, or the preview when you try to open the files?
Let me know more, and we'll take it from there!
Using file explorer when I am looking through multiple files, there is no preview on the right hand side that shows images or the document - This makes file searching very sluggish as I need to open each file to view it even if just trying to glance at it.
- Megan
Hey Brad Davis, would you mind clarifying the Dropbox version you're currently using?
You can find this by hovering your mouse over the little Dropbox icon on your task bar, next to your WiFi.
If you have any screenshots, feel free to send them over in order for me to also have a visual of this.
