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Need help telling users how to access newly added content
I administer a Business Dropbox account that currently has 165 users. There are two folders that the larger audience has access to. I completely relabeled and corrected all of the files and folders s...
Hi ChiFly
Did you rename the shares? If so that doesnt impact upon anything - the shares on all other accounts, and in fact on any new shares you do, will stay with the original name you use. Thats because anybody who is in a share is able to rename it and move it themselves within their own account.
They will have the folders with correct data and permissions assigned, however, it will probably have the old names on them.
With that in mind if you want everybody to have newly named folders you need to start from scratch with setting up (literally creating a new folder) and putting all the data in that and sharing that out.
I had renamed a folder that was too similar to every folder everyone already has - "Education." But it didn't change fro anyone who previously held that folder. I was told to create a brand new folder with the name I wanted and move all the underling subfolders to the new master folder. I did that. Now I wan to share that new folder with my 175 group members.
That was June 21st. I am still getting the error message "Folder updates in progress — please try again later" today, June 28th. Really? Why should a folder take that long to "update?" Is there anyway to find out what the hang up is?
I am beginning to hate Dropbox - it is extraordinarily finnicky.
Hannah
Dropbox Staff
Dropbox StaffHey ChiFly, thanks for the nudge here.
Let's see what we can find about this situation.
Does the "folder updates in progress" message appear in your account online or locally in the Dropbox folder?
If it's online, what happens when you refresh the page and try again?
The error message only appears in Dropbox. It is persistent and won't go away even when I try to stop the update process.
Just to clarify. The message only appears after I try to add the 177 members (yes, I know the number keeps changing - we keep adding new members!) as view only users. I add the list of emails and specify that they are only view only. Then the error message pops up.
So the answer is that Dropbox limits the number of members you can provide access to. In my case the limit is 75. It has nothing to do with file size or changes that I made; it is purely a random limitation of adds based on some misguided notion that the 76th person added represents a Dropbox miscreant. This is a spurious limitation at best and does nothing more than irritate the administrator and adds hours to the work day!
