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Forum Discussion
My Dropbox seems to be very slow. What can I do?
Recently, it has become very difficult to navigate and update downloaded files on my mac. It has come to a point where every action, every click I make takes an extra second or two to occur. I have become very frustrated and it makes dropbox increasingly more impossible to use. To be clear, I dont access my files through the dropbox website, they are dowloaded files that I share with one other person in my business. The files a relatively big, but they always have been which leads me to believe that this is a new problem.
Please help. Thank you.
AndrewTsat99 wrote:
To be clear, I dont access my files through the dropbox website, they are dowloaded files that I share with one other person in my business.
So you're accessing them directly within the Dropbox folder, through Finder?
- Rich
Super User II
AndrewTsat99 wrote:
To be clear, I dont access my files through the dropbox website, they are dowloaded files that I share with one other person in my business.
So you're accessing them directly within the Dropbox folder, through Finder?
Yes.
- Lusil
Dropbox Staff
Hey there AndrewTsat99,
Thanks for reaching out to us about this!
If you find that your device is showing that the desktop app is causing high RAM or CPU usage, and results in an overall slow-down, check out this article for some suggestions on how to tackle it.
If you're still having trouble with this, could you please attach a screenshot (without any personal info) of any report or error that you see regarding this?
Let me know how it goes!
