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Forum Discussion

TeoH's avatar
TeoH
Explorer | Level 3
2 years ago

Logic Project is ”stuck”

Hi! I use Dropbox on my mac, I’ve put a project in the Dropbox folder to upload it. Now when I try to open it it say “cannot communicate with help application”, when I try to download it from the web...
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TeoH's avatar
TeoH
Explorer | Level 3

This is what I says when I press the small cloud to download it...

This is what I says when I try to open it...

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Is this only occurring for Logic projects in your Dropbox folder?

  • TeoH's avatar
    TeoH
    Explorer | Level 3
    2 years ago
    Yes, i haven’t had it happen for any other files
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi from me as well, TeoH!

       

      Do you mind uploading one more screenshot of the file's size as it's showing on the web? 

       

      Also, what's the current syncing status and app version of your Dropbox app?

      • TeoH's avatar
        TeoH
        Explorer | Level 3
        2 years ago

        Hi!

        This is one of the projects on the web...

        Same project on my desktop...

         

        It says that all files are updated and that I'm running v178.4.4811

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